Customer Support
Frequently asked questions
What types of industries does Yurinox Workwear serve?
Yurinox provides high-quality workwear for a wide range of industries, including construction, healthcare, manufacturing, and corporate sectors. Our clothing is designed for durability, protection, and professional appearance.
Are your workwear and safety shoes certified and tested?
Yes, all Yurinox safety footwear and protective clothing go through strict quality control and testing. For example, our safety boots feature triple-secured soles and are built with performance-grade materials that meet industry standards.
Do you offer custom or branded uniforms for teams and companies?
Absolutely. Yurinox specializes in workwear that supports team branding. From custom safety vests to coordinated uniforms, we help companies maintain a sharp, professional image while keeping their teams safe and comfortable.
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Refunds and Disputes
At YURiNOX, we are committed to customer satisfaction and offer a hassle-free return policy. If you're not satisfied with your purchase, please contact us at [email protected] to request a Return Merchandise Authorization (RMA) number. Complete the Return Authorization Form, include it with your item, and securely package everything with proof of purchase. Returns should be sent to: Yurinox Work Wear, Inc. C/O Fulfillment Plus, Inc., 889 Waverly Avenue, Holtsville, NY 11742. Items must be returned in original condition and packaging. Custom orders are non-refundable, and shipping costs are not reimbursed unless the return is due to our error. For disputes such as defects, incorrect items, or sizing issues, contact us within 3 days of delivery—we'll work quickly to resolve the issue through a refund, exchange, or store credit.
